Terms & Conditions

Last updated: July 1, 2026

These Terms & Conditions ("Terms") govern your use of the 24 Hour Key Plumbing Inc. website and the plumbing services we provide across Fort Worth and the Dallas–Fort Worth Metroplex, Texas. By using this website or requesting service from us, you agree to these Terms. If you do not agree, please do not use the site or our services.

Our services

24 Hour Key Plumbing Inc. provides residential and commercial plumbing services, including general plumbing repairs, drain cleaning, water heater repair and installation, gas plumbing, pipe installation and repair, sewer and yard leak service, and 24-hour emergency plumbing. Descriptions of services on this website are general in nature; the work performed is based on the specific needs of your home or property as assessed by our licensed plumbers.

Quotes, estimates, and pricing

We provide honest, upfront pricing before work begins. Quotes and estimates are based on the information available at the time and on conditions our plumbers can reasonably observe. If additional issues are discovered once work is underway, we will discuss any changes and obtain your approval before proceeding. Prices are subject to change until a quote is accepted, and may vary with the scope of work and the condition of the plumbing system.

Scheduling, access, and cancellations

You agree to provide safe and reasonable access to the areas and equipment where work is to be performed. We make every effort to arrive within scheduled windows and respond quickly to emergencies, but timing may be affected by weather, traffic, and other factors outside our control. If you need to reschedule or cancel an appointment, please contact us as soon as possible.

Payment

Payment is due as agreed at the time service is completed, unless other arrangements are made in writing. You are responsible for the full amount of services rendered and any materials supplied.

Warranties and guarantees

We stand behind our work and offer a 100% satisfaction guarantee, along with warranties on both parts and labor whose specific terms are explained before work begins. Except as expressly stated, our services are provided without other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, 24 Hour Key Plumbing Inc. is not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this website or our services. Nothing in these Terms limits liability that cannot be limited under applicable law.

Use of this website

The content on this website — including text, graphics, logos, and images — is the property of 24 Hour Key Plumbing Inc. or its licensors and is provided for your information only. You may not copy, reproduce, or use our content for commercial purposes without permission. This website may contain links to third-party sites that we do not control and are not responsible for.

Governing law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute arising from these Terms or our services will be handled in the appropriate courts located in Texas.

Use of This Website

You may use this website for lawful purposes only — to learn about our services and to contact us. You agree not to misuse it, attempt to gain unauthorized access to any part of it, interfere with its operation, scrape or copy it by automated means, or use it in any way that could harm 24 Hour Key Plumbing Inc. or anyone else.

Unless stated otherwise, the content on this site — text, graphics, logos, photographs, and layout — belongs to 24 Hour Key Plumbing Inc. or its licensors and is protected by intellectual property law. You may view and print pages for your own personal, non-commercial use. You may not copy, republish, or redistribute our content without our written permission.

We work to keep this site accurate and current but do not represent that it is complete or error-free, and it is provided on an "as is" and "as available" basis. This website may link to third-party services; we are not responsible for their content or practices, and your use of them is governed by their own terms.

Age Restriction

This website and our services are intended for adults. You must be 18 or older to use this website, request or purchase services from 24 Hour Key Plumbing Inc., provide us with a mobile number, or consent to receive text messages from us. By using this website or opting in to our text messages, you confirm that you are 18 or older. If you are under 18, please do not submit any information through this website.

SMS / Text Messaging Terms

24 Hour Key Plumbing Inc. operates a text messaging program so customers and prospective customers can reach us and receive service updates. These SMS terms form part of these Terms & Conditions.

• Program description and message types. Messages relate to the service you asked us about: replies to your questions, quotes and estimates, appointment confirmations and reminders, arrival and job-status updates, invoices and receipts, and follow-up about work we have completed for you. We do not send recurring marketing or promotional text campaigns.
• How you opt in. You consent to receive text messages by giving us your mobile number and asking us to contact you — for example by submitting a request form on this website, by ticking a text-message consent box where one is provided, or by texting us first at (817) 518-2178. Consent to receive text messages is not a condition of purchasing any goods or services.
• Message frequency. Message frequency varies and depends on your conversation with us and on any active or upcoming job.
• Message and data rates. Message and data rates may apply, depending on your mobile carrier and plan. 24 Hour Key Plumbing Inc. is not responsible for charges from your carrier.
• How to opt out. Text STOP to (817) 518-2178 at any time to cancel. You will receive one final message confirming that you have been unsubscribed, and we will send no further texts to that number. You can opt back in at any time by texting us again.
• How to get help. Reply HELP to any message for assistance, or contact us at (817) 518-2178 or info@24hrkeyplumbingandrestoration.com. Full support details are at the end of these Terms.
• Carrier liability. Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on effective transmission by your mobile carrier.
• Supported carriers. Our program is supported by major mobile carriers in the United States. Carriers are not responsible for the content of messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

The mobile information you share with us, and your text messaging consent, are handled as described in our Privacy Policy.

Privacy

Our Privacy Policy explains what information 24 Hour Key Plumbing Inc. collects, how we use and protect it, how our text messaging consent works, and the choices and rights you have. It forms part of these Terms, and by using this website or our services you agree to it. Where these Terms and the Privacy Policy overlap on how we handle personal information, the Privacy Policy applies.

Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page, and we will revise the "Last updated" date above. Your continued use of this website or our services after changes are posted means you accept the updated Terms.

Support and Contact Information

Questions about these Terms, our services, or our text messaging program? Reach 24 Hour Key Plumbing Inc. here:

• Business name: 24 Hour Key Plumbing Inc.
• Phone: (817) 518-2178
• Email: info@24hrkeyplumbingandrestoration.com
• Text messaging help: reply HELP to any message from us
• Stop text messages: reply STOP to (817) 518-2178